Schedule of Events

Bed Bug Virtual Conference

Times, sessions and speakers are subject to change.

1:00 PM – 1:50 PM
Pro-Active Bed Bug Control in Commercial Accounts

Plunkett’s Pest Control understands that multi-housing clients face unique challenges and have concerns that vary significantly from residential and commercial clients. As such, since 1989, the company has dedicated an entire division to listening to these concerns and developing innovative solutions to their bed bug problems. In this informative session, Jeremiah Riopel, multi-housing director at Plunkett’s Pest Control, will provide an overview of the company’s award-winning program for managing bed bug populations in multi-family housing.

1:50 PM – 2:00 PM
A Word from our Sponsor
Sponsored By
2:00 PM – 3:00 PM
How to Sell Bed Bug Work Profitably

Bed bug work can be lucrative, but to be sustainable over the long-term, profitability is key. Learn how Platinum Pest Solutions, a leading provider of bed bug services in the Chicagoland area, has grown this segment of its business through an innovative SMART selling program led by Brandon Gile, Director of Dales & Marketing for the family-owned business.

3:00 PM – 4:00 PM
Lessons Learned in the Bed Bug Trenches

After more than 30 years of practical industry experience, Judy Black, vice president of quality assurance and technical services for Rollins, Inc., is considered one of the leading authorities in developing “real-world” pest management programs in commercial accounts. At the height of the bed bug resurgence, Black developed innovative inspection and treatment techniques that proved effective in controlling bed bugs in a variety of commercial accounts, including hotels, health care facilities, multi-family housing and government buildings. In this highly anticipated session, she will address “Lessons Learned in the Bed Bug Trenches.”

4:00 PM – 4:50 PM
10 Top Tips from An International Bed Bug Expert

As one of three co-authors of a new book on the biology and management of bed bugs, Stephen Doggett, senior scientist at the Department of Medical Entomology, Westmead Hospital, will share his insights on the history and global resurgence of bed bugs. As an international bed bug expert, Doggett has a unique perspective on this ubiquitous pest, which continues to challenge pest management professionals around the globe. His co-authors include Dr. Dini Miller, Department of Entomology, Virginia Tech, and Chow-Yang Lee, School of Biological Sciences, Universiti Sains Malaysia, Penang, Malaysia. Learn more at

4:50 PM – 5:00 PM
Conference Wrap-Up