Judy Black, vice president of quality assurance and technical services for Rollins, Inc., has more than 30 years of practical industry experience, making her well suited to share the key lessons she has learned since the dawn of the bed bug resurgence more than a decade ago. Black’s knowledge, leadership ability and innovative research-based approach of identifying and developing service and training programs is why she is so universally respected throughout the industry.
Prior to joining Rollins, Black had been vice president of technical services for Rentokil North America since 2015 and for the Steritech Group from 2005 to 2015. While at these companies, she managed the technical services and education training groups and supported a broad range of quality assurance initiatives. A well-known and respected member of the pest control industry, Black received the National Pest Management Association Women of Excellence Award in 2012 and the Pest Control Technology/Syngenta Crown Leadership Award in 2011. Black is a graduate of West Virginia University where she earned a Bachelor of Science in Agriculture and a Master’s Degree in Entomology.